Frequently asked questions
How long will my order take to arrive?
For in-stock pieces, please allow 3–5 business days for processing, plus shipping time. For Greater Manila Area, same day pick-up is available for select pieces.
For made-to-order or custom pieces, delivery may take 4–8 weeks.
Can I change or cancel my order after placing it?
Please email us at knuafinejewelry@gmail.com within 12 hours. Once production or shipment begins, changes may no longer be possible.